How Long Has Baby the Stars Shine Bright Had a Webshop

Shopping Guide

Shopping Guide for International Users

Alphabetize for piece of cake reference:
1 Guide for ordering through the shopping cart system
ii Inquiring about "out of stock" items
three Canceling an order
4 Payment
5 Aircraft
6 Damaged items, returns and exchanges
7 Contact

i. Guide for ordering through the shopping cart arrangement

Please follow this process when placing an order through the shopping cart organization:

i. Select the items you lot would similar to buy by calculation them to the shopping cart. Please be understanding that the stock is Non held yet at this point. The stock is held when all ordering process is completed.

2. Review the items inside your cart carefully since we can't accpet to combine multiple orders after an society completed, and then proceed with your cheque out.

3. Fill in your aircraft data and other details. Delight be aware to fill out correct/complete shipping information because nosotros can't take any responsibility for the shipping trouble acquired past incorrect/incomplete infromation.

4. Please choose the payment method from Paypal or Aurfy.

5. Carefully review your details earlier proceeding with your order. Delight exist sure that your accost is complete (including your urban center, postal code and country).

6. After submitting your guild information, payment process will be requested. Please make the remittance according to the guidance.

seven. After completing your gild, you will receive an automated electronic mail. If you oasis't received an email within ane hour, delight contact our staff promptly.

[Attention to the Aurfy payment users]

If your lodge status appears "awaiting" on your MY ACCOUNT page, your payment has been failed. Delight contact us immediately about it, and Do NOT identify another order. Since your stock is already kept at the moment of payment procedure starts, if you lot place another gild, you must to pay both orders because nosotros don't accept whatever cancellation.

A. About creating an account.

While completing the shopping cart ordering procedure, you will be prompted to create an account.
By creating an business relationship, your user data will exist stored and can be filled automatically on your adjacent order.
Also you can encounter your order condition and order history at MY Account page.
Although creating an account is not necessary to use our online store, we highly recommend it.

B. About address modify.

We don't accept to modify the shipping address after submitting social club except for unavoidable reason similar moving.
For reservation items, please ostend the estimated inflow before completing order.
Changing from oversea to Japan or from Japan to oversea is NOT acceptable for any reason since tax rate and computing method of aircraft and insurance fee are different.

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2. About "out of stock" items

If you would like to inquire nearly stock data of items that appear as "OUT OF STOCK", delight ostend the guidance hither: https://babyssb.shop/guide_outofstock.html
In case the requested item is in stock on any of our physical stores, we tin can gear up it for you.
Proceed in mind that nosotros cannot have mail orders for the following
★ Sale items
★ Reservation items
★ In stock items
Please be agreement only Paypal is available for the "out of stock" items. Also please notation that we cannot accept to combine with "in stock" items purchased through the shopping cart system.

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iii. About Canceling an lodge

Please consider carefully before submitting an order since no social club cancellations will be accepted after completing order and payment.

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4. About Payment

Payment for international users tin can be received through Paypal or Aurfy in Japanese yen.

If your registered name and your Paypal proper noun are different, please be sure to exit a note on the comment department when you transport us your payment with the following:
Gild name, order electronic mail address, and order number.

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5. Nigh Aircraft

All packages are shipped via Ems and volition normally have betwixt 3 to 5 days to go far (please keep in mind that this may vary from state to land and during certain periods of the year like Christmas and New Year holidays).
If you encounter whatever problem with your shipment, please contact us to oversea@babyssb.co.jp . We will check the status of your package and proceed accordingly.
Aircraft rates can be checked in the following page : http://world wide web.mail.japanpost.jp/int/charge/list/ems_all_en.html

Shipping toll will be automatically charged according to the total of the weight of the order. Though we try our all-time to summate fees accurately, there are sometimes differences between the toll we quote and the shipping fee the postal service offices charges.

Regardless actual weight is hevier than adding, we never ask for any actress payment and, thus, we cannot refund any divergence in the instance acutual weight is lighter than calculation either. We apologize for the inconvenience and would like to ask you for your understanding.

A. About custom duty.

An extra custom fee tin can be applied depending on the land of destination. This custom tax varies from country to country, so delight be sure to inquire to your local mail office or custom business firm near this charge. This corporeality is to exist covered past the customer.

We do Non accept any render by reason of tax since shipment trouble often occurs when the package returned.

In the case the package returned because of non-payment of taxation, we may pass up to send away after that.

B. About an invoice and declared value of items.

Please have into consideration that nosotros are unable to lower the declared value of our items on a shipping invoice.
This is to protect the items being shipped in example of loss or damage, since lowering the value on whatever invoice would brand the shipping insurance void.

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6. About Damaged items, Return and exchange

A. Damaged items

Please be certain to contact our staff within 3 days later on delivery in case you have encountered a trouble or received a damaged item. Please exist sure to include detailed pictures of the damage or problem.
We can only accept claims for original, unused items with their tags still attached. Used items cannot qualify for repair or exchange.

For damaged items, all return shipping expenses will be covered by us.
Depending on the impairment, your item might exist eligible for either repair or commutation.
Repair times can vary from detail to item, but it commonly takes ii-3 weeks to be ready.

* We cannot have claims for items that were not damaged on production, in other words, if the damage looks like it was made afterwards the delivery was complete or by use, unfortunately nosotros cannot render, amend or commutation an particular.

B Returns and exchanges

Returns or exchanges volition only be accepted if the ordered item is erroneous or defective. Please exist sure to contact our staff within 3 days subsequently delivery in case y'all take encountered a problem to the following electronic mail: oversea@babyssb.co.jp. Our staff will answer with more information about the return process.

Nosotros can simply accept claims for original, unused items with their tags nevertheless fastened. Used items cannot qualify for return or substitution.

In case of a mistaken order or damaged goods, all shipping costs volition be covered by our visitor.

Unfortunately we cannot accept returns or exchanges for personal reasons (i.e. if our customer doesn't similar the fit, or if the item is different that imagined, etc.). If the particular is still to be returned regardless, we volition ask our customer to please cover all shipping fees back to our office. After we are able to check the contents of the package carefully, we volition but refund the item price.

Refund will be made after we receive returned package. Also all refunds will be made in Japanese yen past computing exchange rate on refund twenty-four hour period. Please be agreement that we can non have whatever responsibility almost exchange rate between customer's local currency for whatsoever reason and whatsoever example.

**** About seasonal Happy Packs

Please go along into consideration that the contents of each pack are random. For this reason, we cannot accept any claims near the contents of the pack or any returns or exchanges (i.east. another customer'southward happy pack contents were better, the color/contents do not combine, or they are not what was expected, etc). If the item is still to be returned regardless, we will ask our client to delight cover all shipping fees back to our offices.
If you receive any damaged goods inside your pack, please contact us to order@babyssb.co.jp. Returns and exchanges will exist handled equally explained before.

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vii. Contact

If you have any doubts or questions, please don't hesitate to contact our staff using the following data:
E-mail：order@babyssb.co.jp

Please remember our international offices remain airtight on weekends and during national holidays, so any inquiries sent during those times might exist delayed.

*From 2018 Dec 1st, we quit accepting inquiries by phone call due to record all communication between our customers and us. Delight be understanding inquiries are acceptable only by electronic mail. Thanks for your cooperation.

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Source: https://babyssb.shop/guide.html/language/en